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| Recommended Reading List |
- Whitten, Neal, No-nonsense Advice For Successful Projects , Management Concepts, Inc., 2005
- A Guide to the Project Management Body of Knowledge, 3 rd Edition, Newtown Square, PA; Project Management Institute, 2005
- Principles of Project Management, Newtown Square, PA; Project Management Institute, 1997
- Mulcahy, Rita, Risk Management: Tricks of the Trade for Project Managers, Minneapolis, MN; RMC Publications, Inc., 2003
- Pande, Peter S., Neuman, Robert P., Cavanagh, Roland R., The Six Sigma Way, McGraw-Hill, 2000
- Womack, James P., Jones, Daniel T., Lean Thinking, New York, NH; Simon & Schuster, 1996
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Perhaps the most significant factor that came out of the project was the early recognition of the need for a culture change that meant accepting and supporting the system that was eventually to be put into operation. Organizational adjustments were made including assignment of “ownership” for the process performance to specific individuals. Rob played a major role in identifying this need and putting the recommended measures in place. This action established the foundation on which we successfully implemented and operated the new quality system
Paul Lee,
Manufacturing Manager
American Standard Plumbing Products Division |
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